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Module 1: The Leadership Shift: Why What Got You Promoted Will Fail You Now
9 Lessons-
StartPre-Module Poll
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StartSESSION 1: The Promotion Trap
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StartSESSION 2: Doing vs Leading
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StartSESSION 3: The Cost of Not Letting Go
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StartSESSION 4: Redefining Your Value as a Leader
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StartSESSION 5: The Leadership Identity Shift
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StartModule 1 Quiz
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StartModule 1 Self-Reflection Questions
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StartPost Module Poll
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Module 2: Leading Former Peers Without Losing Authority
9 Lessons-
StartPre-Module Poll
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StartSESSION 1: The Relationship Reset (Whether You Like It or Not)
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StartSESSION 2: Boundaries Without Becoming “That Boss”
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StartSESSION 3: Earning Respect Without Overcompensating
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StartSESSION 4: Having Difficult Conversations Early (Not Too Late)
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StartSESSION 5: Letting Go of “Friend Mode” and Stepping Into Leadership
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StartModule Quiz
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StartSelf-Reflection Questions
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StartPost-Module Poll
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Module 3: Setting Expectations That Actually Drive Performance
10 Lessons-
StartPre-Module Poll
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StartSESSION 1: The Clarity Gap (Why Teams Miss the Mark)
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StartSESSION 2: Defining “What Good Looks Like”
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StartSESSION 3: The Expectation Framework (Use This Every Time)
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StartSESSION 4: Confirming Understanding (Stop Assuming)
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StartSESSION 5: Holding the Line on Expectations
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StartModule Quiz
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StartSelf-Reflection Questions
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StartPost-Module Poll
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StartPost-Module Poll
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Module 4: How to Have Difficult Conversations (Without Avoiding or Exploding)
9 Lessons-
StartModule 4 Overview
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StartPre-Module Poll
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StartSESSION 1: The Cost of Avoidance
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StartSESSION 2: Timing Is Everything (Earlier Is Easier)
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StartSESSION 3: The Conversation Framework (Use This Every Time)
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StartSESSION 4: Staying Calm and Professional (Even When You’re Frustrated)
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StartSESSION 5: Closing the Conversation and Driving Change
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StartModule Quiz
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StartSelf-Reflection Questions
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Module 5: Accountability Without Micromanagement
10 Lessons-
StartModule 5 Overview
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StartPre-Module Poll
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StartSESSION 1: The Accountability Gap
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StartSESSION 2: Micromanagement vs Leadership Oversight
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StartSESSION 3: The Accountability System (Simple and Effective)
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StartSESSION 4: Building Ownership (Stop Being the Backup Plan)
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StartSESSION 5: Holding the Line Without Hovering
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StartModule Quiz
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StartSelf-Reflection Questions
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StartPost-Module Poll
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Module 6: Running Meetings That Actually Produce Results
10 Lessons-
StartModule 6: Overview
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StartPre-Module Poll
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StartSESSION 1: The Meeting Problem (Why Most Meetings Fail)
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StartSESSION 2: The 3 Types of Meetings Every Leader Should Use
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StartSESSION 3: The Meeting Structure That Drives Results
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StartSESSION 4: Controlling the Room (Without Being Controlling)
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StartSESSION 5: Ending Meetings with Action (Not Just Conversation)
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StartModule Quiz
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StartSelf-Reflection Questions
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StartPost-Module Poll
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Module 7: Time, Priorities, and Not Drowning as a Leader
9 Lessons-
StartModule 7: Overview
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StartPre-Module Poll
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StartSESSION 1: Why Leaders Feel Overwhelmed
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StartSESSION 2: Leader vs Worker Priorities
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StartSESSION 3: The Priority Framework (What Actually Matters)
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StartSESSION 4: Structuring Your Week Like a Leader
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StartSESSION 5: Managing Interruptions and Staying in Control
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StartModule 5: Quiz
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StartPost-Module Poll
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Module 8: Emotional Intelligence That Drives Results (Not Just Awareness)
10 Lessons-
StartModule 8: Overview
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StartPre-Module Poll
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StartSESSION 1: Emotional Intelligence Is Leadership Control
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StartSESSION 2: Triggers (What Sets You Off—and Why It Matters)
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StartSESSION 3: Responding vs Reacting
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StartSESSION 4: Reading the Room (Awareness of Others)
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StartSESSION 5: Consistency = Trust
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StartModule Quiz
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StartSelf-Reflection Questions
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StartPost-Module Poll
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Module 9: Motivating Different Personalities Without Overcomplicating It
10 Lessons-
StartModule 9: Overview
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StartPre-Module Poll
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StartSESSION 1: Why “Treating Everyone the Same” Doesn’t Work
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StartSESSION 2: The 4 Common Work Styles (Keep It Simple)
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StartSESSION 3: Adjusting Your Communication for Impact
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StartSESSION 4: What Actually Motivates People at Work
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StartSESSION 5: Balancing Individual Needs with Team Standards
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StartModule Quiz
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StartSelf-Reflection Questions
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StartPost-Module Poll
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The Leadership Operating System™
“You were promoted… but no one taught you how to lead.”
What This Program Fixes
Most leaders were promoted… and left to figure it out.
No structure.
No system.
No real training.
And it shows:
Repeating yourself
Inconsistent team performance
Too many meetings, not enough results
Constant overwhelm
👉 This isn’t a capability issue.
👉 It’s a leadership system problem.
💥 THE SOLUTION
The Leadership Operating System™
A 16-week, on-demand program designed for professionals who want to:
Lead with clarity and confidence
Hold people accountable without micromanaging
Run effective meetings
Take control of their time and priorities
Be seen as a strong, capable leader
⚡ WHO THIS IS FOR
Leaders who:
Are already in the role (or stepping into one)
Are tired of figuring it out on their own
Want real structure—not fluff
🔥 WHY THIS MATTERS
At some point, “figuring it out” stops working.
👉 The leaders who win are the ones who build systems.
🚀 Stop guessing. Start leading.
👉 Build your leadership system now.
Course Curriculum
Mary T Ricketts
I am honored to be the founder and CEO of Turning Point Training & Development, LLC. I have over 10 years of training experience from small groups to large classes with 40 participants. (Including middle and high school workshops). With over 25 years of corporate experience and over 10 years of entrepreneurship, my team and I work diligently to deliver every course with excellence. Enjoy every on-demand course, live courses, and live webinars. We hope to make an impact across the globe by providing needed and affordable training to every business community.
I didn't need more leadership theory, I needed structure. This program gave me exactly that. I'm clearer, more direct, and my team is finally performing the way I expected.
Course Pricing
Start the Leadership Operating System
2 payments of
$325 USD
every 2 weeks
-
Start Now Payment Plan Available
