Sensitivity Training

This type of training creates more positive and inclusive employees, a more profitable work culture and a more positive work life for all.

Course Curriculum

Mary T Ricketts

I am honored to be the founder and CEO of Turning Point Training & Development, LLC.  I have over 10 years of training experience from small groups to large classes with 40 participants. (Including middle and high school workshops). With over 25 years of corporate experience and over 10 years of entrepreneurship, my team and I work diligently to deliver every course with excellence. Enjoy every on-demand course, live courses, and live webinars.  We hope to make an impact across the globe by providing needed and affordable training to every business community.  

Mary Shannon

Stephanie Womack

I also have 20+ years of experience in training, coaching, mentoring, and management.  Late in 2018, I started a part-time private practice as a provisionally licensed counselor in the states of Missouri and Kansas and transitioned to a full-time private practice in January 2020.  I enjoy working with couples and individuals struggling with relationship and communication difficulties that lead to a variety of mental health concerns such as depression and anxiety.  As a Prepare Enrich Facilitator, I assist engaged and married couples strengthen and enrich their relationships. 

Jessica McClellan

Jessica McClellan is a change agent and motivational speaker, (Jessica Lynn Speaks Life). She has been the keynote speaker at many women’s events and inspirational movements. She is also the Founder and President of 501c3, nonprofit, Giving Hope & Help Inc., “Voice of the voiceless”, survivor and advocate for domestic violence and sexual assault survivors, education and cancer support advocate, philanthropist, voice for equality and justice as well the radio/internet talk show host of Jessica Lynn Speaks Life, on KUAW-Radio Station. 

Jessica has received several prestigious awards and recognitions as a result of her philanthropic work, humanitarianism, and leadership with Giving Hope & Help Inc.

Jessica is a 1st generation graduate from Southern University and A&M College – Baton Rouge, LA, where she earned a Bachelor of Science in Business Marketing.  She also holds a Master of Science in Business Management (MSM) from Baker University – Baldwin City, KS.  Jessica has over twenty-nine years of sales and management experience including ten years of pharmaceutical and medical sales experience.  She is an Independent Corporate Trainer/Facilitator; a member of Sister’s Circle-GKC, Southern University And A&M College Alumni Federation, an INROADS Kansas City Inc. Alumna.

Jessica resides in Kansas City, Missouri with her husband.  She loves spending time with her husband, adult children, two grandsons and family.  

John Smith


Highly Recommended Course. Easy to Understand, Informative, Very Well Organized. The Course is Full of Practical and Valuable for Anyone who wants to Enhance their Skills. Really Enjoyed it. Thank you!!

Course Pricing

  • Sensitivity Traini ng
  • $67 USD

    ADA Diversity laws and enforcing guidelines must be followed by all businesses. Severe penalties are in place for those who don’t

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  • Define sensitivity training & it's usefulness & necessity in the workplace
  • Identify benefits for self and company, in pursuing a sensitivity objective
  • Successfully raise awareness of others
  • identify different types of stereotypes, their delivery and effects
  • Discuss HR and best practices to dealing with stereotype issues
  • Define the steps to handling complaints associated with sensitive issues
  • Describe the pros and cons of being "sensitive"