Handling a Difficult Customer
Effective customer service can change a company’s reputation for the better.
Course Objectives
- Cultivate a positive attitude
- Manage internal and external
stress - Develop abilities to listen
actively and empathize - Build a rapport with customers
in pterson and over the phone - Understand the diverse
challenges posed by customers - Develop strategies to adapt to
challenging circumstances
Highly Recommended Course. Easy to Understand, Informative, Very Well Organized.Thank you!!
John Smith
This is an amazing course!. Very well thought out Course offering lots of value. Thanks!
Emma Wells